Privacy Policy

1. Introduction

Ledjetz ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what personal data we collect when you visit ledjetz.com, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Polish data protection law.

Please read this policy carefully. If you do not agree with its terms, please refrain from using our website.

2. Data Controller

The data controller responsible for your personal data is:

• Business name: Ledjetz
• Address: Marulewska 120, 88-110 Inowrocław, Poland
• Email: info@ledjetz.com

3. Personal Data We Collect

We collect personal data in the following circumstances:

3.1 Contact Form Submissions

When you use the contact form on our website, we collect:

• Full name
• Email address
• Company or organisation name (optional)
• The content of your message
• Any product or SKU reference you provide

3.2 Website Usage Data

If you consent to analytics cookies, we may collect:

• IP address (anonymised)
• Browser type and version
• Pages visited and time spent
• Referring website
• Device type and operating system

3.3 Essential Technical Data

Our web server automatically records standard technical logs including IP addresses, request timestamps, and HTTP status codes for security and operational purposes. This data is retained for a maximum of 30 days and is not used for profiling.

4. How We Use Your Personal Data

We process personal data for the following purposes and on the following legal bases:

• Responding to contact form enquiries — Legitimate interest (Art. 6(1)(f) GDPR); processing your enquiry and providing a response.
• Analytics (with consent) — Consent (Art. 6(1)(a) GDPR); improving our website by understanding how visitors use it.
• Security and fraud prevention — Legitimate interest (Art. 6(1)(f) GDPR); protecting our systems from abuse.
• Legal obligations — Legal obligation (Art. 6(1)(c) GDPR); where required by applicable law.

5. Data Retention

We retain personal data only for as long as necessary:

• Contact form submissions: Retained for up to 24 months from the date of your enquiry, or until the matter is resolved, whichever is sooner.
• Server logs: Retained for a maximum of 30 days.
• Analytics data: Retained in aggregated, anonymised form for up to 12 months.

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your data with:

• Hosting providers — Our website is hosted on a third-party server. The hosting provider processes data only as a data processor on our behalf.
• Email service providers — Used to receive and send responses to contact form submissions.
• Legal and regulatory authorities — Where required by applicable law or court order.

Any third-party processors are bound by appropriate data processing agreements and are required to handle your data securely and in accordance with GDPR.

7. International Transfers

Your data is processed and stored within the European Economic Area (EEA). If any transfer outside the EEA becomes necessary, we will ensure appropriate safeguards are in place in accordance with GDPR Chapter V.

8. Your Rights

Under GDPR, you have the following rights in relation to your personal data:

• Right of access — You may request a copy of the personal data we hold about you.
• Right to rectification — You may request correction of inaccurate or incomplete data.
• Right to erasure — You may request deletion of your personal data where there is no compelling reason to continue processing.
• Right to restrict processing — You may request that we limit how we use your data in certain circumstances.
• Right to data portability — You may receive your data in a structured, commonly used format.
• Right to object — You may object to processing based on legitimate interest.
• Right to withdraw consent — Where processing is based on your consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please email info@ledjetz.com. We will respond within 30 days. You also have the right to lodge a complaint with the Polish data protection authority, UODO (Urząd Ochrony Danych Osobowych).

9. Cookies

Our website uses cookies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, destruction, or unauthorised access, including encrypted transmission (HTTPS) and restricted internal access to contact records.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes are published constitutes acceptance of the revised policy.

12. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us at info@ledjetz.com or write to: Ledjetz, Marulewska 120, 88-110 Inowrocław, Poland.