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FAQ
Frequently Asked Questions
Ledjetz primarily supplies B2B customers — repair workshops, electronics distributors, and OEM partners. We do not operate a consumer retail channel. If you are an individual with a professional requirement, please contact us to discuss.
The most useful information is the monitor model number (e.g. "Dell U2722D") or the existing LED strip reference printed on the part. Screen size, resolution, and connector type also help us narrow down compatible SKUs quickly.
In-stock items are typically dispatched within 2–3 business days. Limited-stock items dispatch within 1 week. On-Order products have a 4–8 week lead time depending on current production schedules. We confirm lead time at order.
Yes, for orders above a minimum quantity threshold we can produce custom-dimensioned strips and arrays. Custom orders require a technical brief and sampling phase. Contact us to discuss your requirements.
We ship to most countries worldwide. Shipping costs and any applicable customs duties are communicated at quotation stage. For regular B2B partners we can arrange consolidated monthly shipments.
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